Privacy Policy

Protecting your privacy is important to the City of Warrensville Heights and we are committed to protecting online users’ privacy. We believe that protection of personal privacy on the internet is our responsibility to assure your confidence, increase participation in online activities and support effective delivery of government services. The City of Warrensville Heights wants to inform you about the types of information we gather when you visit our site, how we use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information.

We collect no personal information about you when you visit our website unless you choose to provide this information to us. However, we collect and store certain information automatically. 

If you choose to provide us with personal information - as in filling out a form, an online transaction and/or email - we use that information to process your request, complete a transaction, or respond to your message. We do not collect personal information for any purpose other than to serve or respond to you. Except for authorized law enforcement investigations, we do not share our email with any other outside organizations. 

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit: 

    1. The type of browser and operating system used to access our site; 
    2. The date and time you access our site; 
    3. The pages your visit; and 
    4. If you linked to the City of Warrensville Heights website from another website, the  address of that website. 

We use this information to help us make our site more useful to visitors - to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals or their visits. 

The City of Warrensville Heights website and all its related departmental websites have links to many other governmental agencies and organizations, both public and private. Once you link to another non-City of Warrensville Heights site, you are subject to the privacy policy of the new site. The City of Warrensville Heights is not responsible for content carried on non-City of Warrensville Heights sites to which we link. 

For online government transactions conducted on this site, you will be asked to enter certain information about yourself. The specifics of this information will vary as required by the type of transaction. The information requested will include the same information that would be requested if you performed the identical transaction in person rather than online. Whenever personal information is requested from you on this site, there will be an indication of whether your disclosure of such information is mandatory or optional. Information collected in the course of the transaction is used for the purposes of conducting online transactions with the appropriate governmental entities (e.g., the payment of utility bills, ticket payments, permit or the like); to send you an email confirming your transaction; to forward new announcements or content features to you, only if you have chosen to request this service. 

The City of Warrensville Heights makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. 

No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources. 

Communications made through E-Mail and messaging system shall in no way be deemed to constitute legal notice to the City of Warrensville Heights or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the City is required by any federal, state or local laws, rules, or regulations.